What to prepare next

Introduction: citizen-state interactions in bureaucratic settings

Week 1 · Wijnhaven 3.48 · dr. Nadine Raaphorst

• Bartels, K. P. (2013). Public encounters: The history and future of face-to-face contact between public professionals and citizens. Public Administration, 91(2), 469-483. open

• Oberfield, Z. W. (2019). Discretion from a Sociological Perspective. In Discretion and the Quest for Controlled Freedom (pp. 177-191). Springer. open

• Tummers, L. L. G., Bekkers, V., Vink, E., & Musheno, M. (2015). Coping During Public Service Delivery. JPART, 25(4), 1099-1126. open

What is an institution? (Diessner)

Week 1 · Spuigebouw 1B.10 · Dr. Bulfone, Dr. Diessner, A. Pieper

• Peters, B. G. (2019). 'Institutionalisms old and new', ch. 1 (pp. 1-28) in Institutional theory in political science. Edward Elgar. (Physical copy in Wijnhaven library.)

Collaborative Governance: What is it?

Week 1 · Wijnhaven 3.48 · dr. Martin Sievert

• Donahue, J. D., & Zeckhauser, R. J. (2011). Collaborative governance. Princeton University Press. Chapter 1.

• Emerson, K., Nabatchi, T., & Balogh, S. (2012). An integrative framework for collaborative governance. JPART, 22(1), 1-29.